Top 25 Questions to Ask Your Garner Fence Builder

Before you undertake a large project, you most likely perform extensive research and ask a lot of questions. If you were to buy a new home, boat, or car, or if you were to take an expensive vacation, it’s smart to get as much information as possible. Then you can make an informed decision, and know that you are comfortable moving forward with your purchase.

Building a fence sounds simple enough, but it can actually be a large project. Don’t get overwhelmed, but don’t decide to use a particular company based solely on price either.

Important Questions to Ask Your Local Garner Fence Builder

Preparation

Does the company charge for quotes? Ask them if you have to be home for the quote, and for how long is the quote valid.
What are your payment options and is a down payment required? There may be a discount if you pay cash, and the company may offer various financing options.
Do you need a permit to build your fence? Ask if the company can assist with permitting, how much a permit costs, and if the cost of the permit is included in your quote.
Do you need a survey and can the company assist?
Where are your utility, gas, cable, water lines, etc. located, and can the company assist?
Is there an easement on your property that may affect the design of your new fence?
Does the city/town/county enforce any zoning restrictions, and how do you ensure compliance?
If you live in a neighborhood with an HOA (homeowner’s association), do they have fence restrictions regarding height, type, material, visibility, etc?
Does the company provide a written contract, and how are disputes handled?

Process

How quickly can you get the job scheduled, and what is the timeline from start to finish?
If there is a slope or a grade to your yard, does it require additional preparation?
Do you understand the company’s installation process? If a wood fence, for example, ask if they use treated wood, how deep they set posts, etc.
Will your new fence require any maintenance after your job is complete?
Will the company offer repairs after the job is complete?
Are all gates, locks and hardware included in the quote?
What about the installation crew assigned to your job? Ask if the crew uses employees or subcontractors, and if there will be a point person on site at your property every day.
Will the company clean up and remove all debris from your yard?

Qualifications

Does the company have high ratings and solid references from prior customers?
Does the company offer a warranty on installation and materials?
Does the company offer a satisfaction guarantee?
How long has the company been in business? They should have experience with local challenges.
Is the company a member of the Better Business Bureau (BBB)? Check their rating to see if they have any unresolved complaints.
Is the company licensed and insured? They should be able to operate in NC, and should carry general liability, workers compensation, and commercial automobile insurance.
Is the company an expert in fence installation, or do they offer other products and services?
Does the company have physical offices? If they offer regional coverage, you may be able to benefit from their level of expertise, lower material costs, etc.

Which Garner Fence Company Can Answer All of Your Questions?

Call Superior Fence & Rail, your local, trusted Garner fence company today at (919) 335-4008. We can help answer all of these questions (and any more you may have!), so you can make the best decision. We have over 3,500 customer 5 star reviews with a 92% approval rating. We install over 2 million feet of fence each year in 100+ locations across the Southeast. In this time of Coronavirus pandemic, you have enough things to worry about. We offer “No Contact” quotes and installation during this challenging time.