Your satisfaction is what we care about most. With most fence companies, it’s just rhetoric. However, at Superior Fence and Rail, we go the extra mile whether it’s your first call for a quote, or you need help years after your completed fence installation. See and hear from customers in your area – in real-time on this page!
Good morning, Sir – and I start off with that because I’m a retired Army SFC, and I appreciate your service very much. As an older vet (72 and counting, LOL!) I needed a fence at my new house and after a lot of research, went with Superior out of Raleigh, NC. Great install, super people all the way. A few weeks later I had a small issue, and that is why I am going direct with you. To me, customer service is the heart of any company since that is where the rubber meets the road. The customer service I got was, well, excellent! I know you probably expected a complaint since many do that but few take the time to recognize good service. As the leader of this company I wanted to make you personally aware of the help I got from Stacey Milan out of the Raleigh/Apex Superior office. She was so personable and professional – and immediately responded and took care of my small issue. But it was more than that. She made me feel like I mattered. So many companies, especially when they are part of a huge operation like yours, don’t get it that each transaction is important to the people who put their trust, and dollars, into a product. Well sir, I’m glad I did. The product is great, very happy with the install, but especially impressed with the customer service. If you have a minute it would really be special if you could reach out to your team in the Raleigh area and let them know, especially Ms. Milan, that they made this old retired soldier feel special. Thank you Sir, and God Bless you and your company.
So with all of the craziness happening in the world I thought this would be another crazy experience…however, I could not be happier with my experience here!!! We just had a white vinyl fence installed and we love it. From Scheduling to estimations to installation, they have truly lived up to their name- Superior. I would recommend them a thousand times over!!! Awesome Customer Service and Awesome Product!! Thank you Superior for this a surprisingly wonderful experience.
Superior Fence & Rail did an amazing job!!! I have a very tricky driveway… with a 13′ gate… I’m so impressed! And you should feel how easy the gates open!!! I don’t think Ernest, Robert, and team have ever had a happier customer!!!
High quality workmanship! Diligent with quote and then working with our moving timeline. Great crew who were respectful of our home and overall worksite. Appreciated the final walk around and inspection as well as willingness to return for a couple of tweaks. Highly recommend this company. Exceeded our expectations.
Had my fence replaced yesterday. Superior did an excellent job of keeping me informed from the start to the end. Excellent service, beautiful fence.
Micah and crew did a fantastic job on our fence! It is exactly as we’d hoped..we saw a fence in our neighborhood…it’s a Superior Fence. That’s when we knew we would use this company to replace our fence. We can highly recommend them…you won’t be disappointed!
The crew was on time each day of a two day job and were very courteous and professional. The board on board fence was built from scratch and installed perfectly strait and level. I am 100% satisfied with the work. Happy I chose superior fence after much research and several estimates. Highly recommended!
Corey and his crew put our fence in today and it looks perfect! Straight line on the fence and they cleaned up the old fence out of the yard! Nice guys, very customer friendly! Great job and very satisfied with their work! We would highly recommend them!
“We couldn’t ask for better service. This company went above and beyond everything that they told us they would do. They were ahead of time and made sure that we understood everything they have done. So if you need any type of fencing don’t hesitate to have superior fence do your job. From beginning process to final installation. These guys are top.”
“Absolutely fantastic company. They live up to their name!!! Fence is great, great customer service!! Andrea Locke was extremely helpful and professional. Use this company, they are terrific.”
This company was a pleasure to deal with from the time we started our project you could tell that customer service was very important to them. This showed in the way they explained the project to making sure that every deadline was met. I would deal with this company again because they showed great integrity in business.
Superior Fence & Rail were prompt, fair, pleasant, easy to contact, very helpful people, and did a great job.
Fantastic job! Every one was very professional and the crew did a very good job. The dogs are happy to be able to run the back yard in safety! We thank you so very much!
These guys are superb! Ian was very informative about the materials they used relative to the competition and the fence installation was amazing. Especially at the back corner of my house where we had a big drop off. They truly did an awesome job. Thanks Superior!
With regards to Access Control, Gate Operators, CCTV, and any related products – any and all electrical work must be performed by a licensed electrical contractor who is hired directly by the property owner or general contractor.