Good morning, Sir – and I start off with that because I’m a retired Army SFC, and I appreciate your service very much. As an older vet (72 and counting, LOL!) I needed a fence at my new house and after a lot of research, went with Superior out of Raleigh, NC. Great install, super people all the way. A few weeks later I had a small issue, and that is why I am going direct with you. To me, customer service is the heart of any company since that is where the rubber meets the road. The customer service I got was, well, excellent! I know you probably expected a complaint since many do that but few take the time to recognize good service. As the leader of this company I wanted to make you personally aware of the help I got from Stacey Milan out of the Raleigh/Apex Superior office. She was so personable and professional – and immediately responded and took care of my small issue. But it was more than that. She made me feel like I mattered. So many companies, especially when they are part of a huge operation like yours, don’t get it that each transaction is important to the people who put their trust, and dollars, into a product. Well sir, I’m glad I did. The product is great, very happy with the install, but especially impressed with the customer service. If you have a minute it would really be special if you could reach out to your team in the Raleigh area and let them know, especially Ms. Milan, that they made this old retired soldier feel special. Thank you Sir, and God Bless you and your company.

So with all of the craziness happening in the world I thought this would be another crazy experience…however, I could not be happier with my experience here!!! We just had a white vinyl fence installed and we love it. From Scheduling to estimations to installation, they have truly lived up to their name- Superior. I would recommend them a thousand times over!!! Awesome Customer Service and Awesome Product!! Thank you Superior for this a surprisingly wonderful experience.

After another company didn’t show as agreed, I contacted Superior. They were very responsive. They came out and gave me a quote that was very fair. Gave me a timeline of when the job would be completed and completed the job within that timeline. Great service and product.

First off let me say that I rarely review anything. A service or product has to really go above and beyond for me to take the time to post a review. That being said, I highly recommend Superior. They get an A++ in our book! From initial contact to consultation to installation Superior provided outstanding quality service. We are very happy with the quality of the product and the installation.

Superior Fence & Rail did an amazing job!!! I have a very tricky driveway… with a 13′ gate… I’m so impressed! And you should feel how easy the gates open!!! I don’t think Ernest, Robert, and team have ever had a happier customer!!!

Had my fence replaced yesterday. Superior did an excellent job of keeping me informed from the start to the end. Excellent service, beautiful fence.

Micah and crew did a fantastic job on our fence! It is exactly as we’d hoped..we saw a fence in our neighborhood…it’s a Superior Fence. That’s when we knew we would use this company to replace our fence. We can highly recommend them…you won’t be disappointed!

The crew was on time each day of a two day job and were very courteous and professional. The board on board fence was built from scratch and installed perfectly strait and level. I am 100% satisfied with the work. Happy I chose superior fence after much research and several estimates. Highly recommended!

“We couldn’t ask for better service. This company went above and beyond everything that they told us they would do. [Jason and his crew were here ahead of time and did not leave until the job was finished. He made sure that we understood everything they have done the service warranty and everything that goes with taking care of the fence. So if you need any type of fencing don’t hesitate to have superior fence do your job.] From beginning process to final installation. These guys are top.”

This company was a pleasure to deal with from the time we started our project you could tell that customer service was very important to them. This showed in the way they explained the project to making sure that every deadline was met. I would deal with this company again because they showed great integrity in business.

Fantastic job! Every one was very professional and the crew did a very good job. The dogs are happy to be able to run the back yard in safety! We thank you so very much!

These guys are superb! Ian was very informative about the materials they used relative to the competition and the fence installation was amazing. Especially at the back corner of my house where we had a big drop off. They truly did an awesome job. Thanks Superior!

I have only amazing things to say about Superior Fence & Rail of Treasure Valley. I received many (at least 10) quotes for having a 6ft. privacy fence built and my wrought iron fence removed. Superior Fence and Rail will probably not be the cheapest quote you will get, but they will be competitive, and more importantly they will absolutely exceed your expectations and will not stop until you are satisfied. Every penny is worth it. The quality of the materials and their work are, without a doubt, above and beyond. Thank you for a job amazingly done!

Dylan and his entire team were amazing. Dylan came out on a holiday to give a quote and was very flexible to accommodate my husband and me on a start date. I was home when the team came out to build and they are meticulous. They don’t just put up a fence-they take their time and make sure it’s a quality fence that will last and look beautiful. Would 10/10 recommend Dylan and his team to anyone I know.