We work as a professional team to provide our customers with quality fence products and first class customer service. We are guided by our core values of professionalism, positivity, respect, clarity, and integrity to deliver peace of mind and happiness to our customers. We believe that every customer can enjoy the benefits of quality fencing and that enjoyment is amplified by first class customer service.
Superior Fence & Rail strives to hire the best and brightest each year to ensure that knowledge passes not just from instructors but from fellow team members as well. We rarely hire people that have “fence experience” as we prefer to hire capable candidates that can learn our methods. Superior Fence & Rail training programs serve as a foundation for the development of critical thinking and creative problem-solving skills. It is a substantive set of fully integrated core courses that, together, provide an appropriate balance between practical and technical topics. Upon training completion, our team members receive a completion badge and are fully prepared to meet the challenges of our business.
The Better Business Bureau recommends that all homeowners verify the contractors license and insurance before hiring them. We happen to agree and have gone to great lengths to obtain licenses in every county that we service. We also carry the appropriate insurance coverage for worker’s compensation, property damage, and personal liability in case of accidents. Our employees are covered, which means that your home and family are protected. *Certificate of Insurance available on request.
We are dedicated to providing first class customer service. From the first phone call to the final inspection, our team delivers friendly, responsive and attentive service, quality fence products and great communication. Our passion to provide the very best customer service in the fence industry has helped us become the highest rated and most reviewed fence company in the entire Country.
With over 30,000 reviews, we have more 5 star ratings than any other fence company in the United States. We didn’t set out to get reviews, we set out to improve our business incrementally every day. First Class Customer service has been at the core of our focus from the beginning. Sometimes there are extenuating circumstances that are simply out of our control. We look forward to those challenges because it gives us an opportunity to provide over and above service, or what we like to call First Class Customer Service.
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We fabricate and install quality fence products. These products have been carefully selected and rigorously tested to perform in some of the harshest climates. At Superior Fence & Rail, we demand high quality products for our customers because we stand behind every single fence installation. You will also get:
At Superior Fence & Rail, we stand behind our skilled fence installations with a three-year workmanship warranty on fence installations. Our incredibly experienced staff and crews proudly follow a long-established, tried-and-true process for the best quality fence installation possible. Our goal is for your fence to last as long as possible and withstand various weather conditions. All of our processes are to ensure your fences are installed to the highest possible standards. Have an issue with your fence? No problem, call our team and they’ll take care of you. Additionally, all of our fences come with lengthy product warranties from the manufacturer. And if that were not enough to give you peace of mind, vinyl and aluminum fencing is backed by a transferable lifetime warranty. This allows the warranty to stay with the fence, even if you don’t.
